🛠 Tech Stack

💼 About This Role

You'll manage customer contract renewals for a cybersecurity leader, collaborating with sales and customer success teams to drive revenue growth. Your work directly impacts retention and expansion for a global organization defending over 600,000 clients.

🎯 What You'll Do

• Analyze customer contracts and product selections for renewals.
• Engage customers to address inquiries and communicate renewal offerings.
• Manage partner relationships and resolve renewal roadblocks.
• Identify upsell and cross-sell opportunities during renewals.

📋 Requirements

• Bilingual in English and Spanish.
• Sales, Customer Success, or Renewal Management experience.
• Salesforce Lightning and CPQ proficiency.
• Experience in technology industry or SaaS organization.

✨ Nice to Have

• Bachelor's degree in Business Administration, Communications, or Marketing.
• Familiarity with contract management processes and legal terminology.
• Experience with Outreach, Excel, Power BI, and Outlook.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min