Tech Stack

Description

As a Customer Growth Manager at Cloudbeds, you'll focus on upselling and cross-selling to existing customers through outbound and product-led growth initiatives, building and managing a customer pipeline to achieve above-quota sales performance in the hospitality tech space.

Requirements

• Proven track record in sales with focus on upselling or account expansion, preferably in hotel tech
• Experience or education in hospitality operations
• Strong understanding of hospitality industry trends and challenges
• Excellent communication and negotiation skills
• Proficiency with Salesforce, Google Business Suite, Groove, Zendesk, Canva, Generative AI

Responsibilities

• Meet and exceed ambitious sales targets and revenue goals
• Develop and maintain relationships with key stakeholders and decision-makers
• Proactively identify upselling opportunities through strategic account analysis
• Prepare and deliver tailored sales presentations, proposals, and product demonstrations
• Collaborate with onboarding and product teams for smooth implementation of upsold products