6h ago
Technical Operations Specialist
Mexico City, Mexico
β¨ $80k-$110k / yearest.
full-timemidsoftware
π Tech Stack
πΌ About This Role
You'll coordinate R&D operations for a Sales Performance Management SaaS leader, ensuring smooth cross-functional workflows across engineering, finance, and vendor teams. Your work directly enables development teams to focus on delivery by handling metrics reporting, cloud cost controls, and procurement coordination.
π― What You'll Do
- Maintain weekly metrics reports from multiple source tools and teams
- Monitor R&D cloud spend and produce weekly health reports
- Manage JIRA escalations from Support, Sales, and Services teams
- Coordinate procurement activities across legal, security, and R&D teams
π Requirements
- 3-6 years of experience in operations or project coordination
- Proven ability to coordinate cross-functionally across engineering and vendor teams
- Experience with vendor management and procurement processes
- Proficiency in JIRA for ticket tracking and project coordination
β¨ Nice to Have
- Experience with cloud platforms like AWS, IBM, or Azure
- Familiarity with Agile/Scrum development teams
- Advanced Excel skills including pivot tables and complex formulas
π Benefits & Perks
- π‘ Innovate with Purpose: Build impactful solutions for global customers
- π€ Join Excellence: Work in a diverse, collaborative team
- π Shape the Future: Lead in redefining revenue optimization
- π± Grow Together: Unlock your potential in a supportive environment
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter Phone ScreenΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3Technical InterviewΒ· 60 min
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