6h ago

Technical Operations Specialist

Mexico City, Mexico

✨ $80k-$110k / yearest.

full-timemidsoftware

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll coordinate R&D operations for a Sales Performance Management SaaS leader, ensuring smooth cross-functional workflows across engineering, finance, and vendor teams. Your work directly enables development teams to focus on delivery by handling metrics reporting, cloud cost controls, and procurement coordination.

🎯 What You'll Do

  • Maintain weekly metrics reports from multiple source tools and teams
  • Monitor R&D cloud spend and produce weekly health reports
  • Manage JIRA escalations from Support, Sales, and Services teams
  • Coordinate procurement activities across legal, security, and R&D teams

πŸ“‹ Requirements

  • 3-6 years of experience in operations or project coordination
  • Proven ability to coordinate cross-functionally across engineering and vendor teams
  • Experience with vendor management and procurement processes
  • Proficiency in JIRA for ticket tracking and project coordination

✨ Nice to Have

  • Experience with cloud platforms like AWS, IBM, or Azure
  • Familiarity with Agile/Scrum development teams
  • Advanced Excel skills including pivot tables and complex formulas

🎁 Benefits & Perks

  • πŸ’‘ Innovate with Purpose: Build impactful solutions for global customers
  • 🀝 Join Excellence: Work in a diverse, collaborative team
  • πŸš€ Shape the Future: Lead in redefining revenue optimization
  • 🌱 Grow Together: Unlock your potential in a supportive environment

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter Phone ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3Technical InterviewΒ· 60 min
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