🛠 Tech Stack

💼 About This Role

You'll design and develop enterprise-grade cloud-native software for contact center solutions at a market-leading company. Your core impact includes mentoring team members and driving technical decisions. You'll also leverage AI-assisted development tools like Claude Code and GitHub Copilot.

🎯 What You'll Do

• Design, develop, and maintain software for real-time systems
• Mentor team members and provide technical guidance
• Provide worldwide customer support and handle escalations
• Drive architectural decisions for next-gen products

📋 Requirements

• 14+ years of software development experience
• Expertise in C++, C#, .Net, and Orleans
• Experience with AWS and Kubernetes (EKS, ECS)
• Knowledge of VoIP protocols (SIP, SDP, RTP, RTCP)

✨ Nice to Have

• Experience working with global teams
• Knowledge of CCaaS inbound/outbound aspects
• Service Oriented Architecture design patterns

🎁 Benefits & Perks

• 🏖️ Hybrid work model (2 days office, 3 days remote)
• 📈 Career growth opportunities across roles and locations
• 💰 Competitive compensation and benefits
• 🤝 Collaborative environment with top talent
• 🌍 Global company with 25,000+ clients

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Technical interview· 60 min
3. 3Hiring manager interview· 45 min

🚩 Heads Up

• Role mixes hands-on coding with management responsibilities
• Requires 14+ years but lists latest AI tools as 'must have' skills
• Vague benefit description ('competitive compensation')