1d ago
Senior Technical Account Manager
San Francisco
โจ $120k-$160k / yearest.
full-timesenior Remotesoftware
๐ Tech Stack
+1
๐ผ About This Role
You'll partner with key business customers to help them achieve desired outcomes through optimal use of the cloud platform. You will leverage technical knowledge and customer advocacy to retain and grow customers' deployments. This role combines technical account management with leadership and strategic elements.
๐ฏ What You'll Do
- Design infrastructure architectures tailored to customer use cases
- Conduct regular technical consultation sessions and workshops
- Manage key accounts and drive engagement and expansion
- Conduct QBRs and identify growth opportunities
๐ Requirements
- Proven experience in cloud infrastructure
- Deep knowledge of Linux, distributed systems, and automation
- Basic skills in at least one mainstream language (e.g., Python, Go)
- Proficiency with at least one major cloud platform (AWS, GCP, or Azure)
โจ Nice to Have
- Experience with provisioning tools like Terraform, Ansible, Docker
- Familiarity with CI/CD tools and AI/ML infrastructure
๐ Benefits & Perks
- ๐ป Remote-first culture
- ๐ Growth opportunities
- ๐ฅ Health insurance
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Hiring Manager Interviewยท 45 min
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