1d ago

Senior Technical Account Manager

San Francisco

โœจ $120k-$160k / yearest.

full-timesenior Remotesoftware

๐Ÿ›  Tech Stack

+1

๐Ÿ’ผ About This Role

You'll partner with key business customers to help them achieve desired outcomes through optimal use of the cloud platform. You will leverage technical knowledge and customer advocacy to retain and grow customers' deployments. This role combines technical account management with leadership and strategic elements.

๐ŸŽฏ What You'll Do

  • Design infrastructure architectures tailored to customer use cases
  • Conduct regular technical consultation sessions and workshops
  • Manage key accounts and drive engagement and expansion
  • Conduct QBRs and identify growth opportunities

๐Ÿ“‹ Requirements

  • Proven experience in cloud infrastructure
  • Deep knowledge of Linux, distributed systems, and automation
  • Basic skills in at least one mainstream language (e.g., Python, Go)
  • Proficiency with at least one major cloud platform (AWS, GCP, or Azure)

โœจ Nice to Have

  • Experience with provisioning tools like Terraform, Ansible, Docker
  • Familiarity with CI/CD tools and AI/ML infrastructure

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ป Remote-first culture
  • ๐Ÿ“ˆ Growth opportunities
  • ๐Ÿฅ Health insurance

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Manager Interviewยท 45 min
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