🛠 Tech Stack

💼 About This Role

You'll be the primary advocate for K-12 clients, developing long-term IT roadmaps and ensuring they leverage technology to its fullest potential. You'll act as a trusted advisor, integrating deeply with client organizations and coordinating CTS resources to address their needs.

🎯 What You'll Do

• Build strong relationships with key client contacts and identify at-risk clients.
• Complete recurring technology assessments and quarterly strategic planning meetings.
• Develop and present technical proposals with Solutions on L3 technologies.
• Own the opportunity pipeline to meet NRR forecast quarterly.

📋 Requirements

• 10+ years of technology services experience, ideally in a strategic role at an MSP.
• Understanding of core network infrastructure concepts (switches, wireless, firewall, WAN).
• Experience administering or consulting with clients on Google Workspace and Microsoft 365.
• Ability to develop OPEX and CAPEX budgets.

✨ Nice to Have

• Project Management Certifications (CAPM, PMP).
• Prior experience with K-12 organizations.

🎁 Benefits & Perks

• 🏥 Health Insurance (medical, vision, dental) – 80% employee, 75% family
• 💰 Retirement Plan (401k) with company match
• 🚇 Commuter Benefits
• 📅 Paid Time Off including Paid Parental Leave, 10 holidays, 2 floating holidays
• 🏢 Hybrid Schedule – work from home and Brooklyn office

📨 Hiring Process

Estimated timeline: 2-3 weeks

1. 1Screening call with HR· 30 min
2. 2Technical interview with Hiring Manager· 45 min
3. 3Panel interview with Hiring Manager and Department Director· 60 min