🛠 Tech Stack

💼 About This Role

You'll lead a dedicated team of case managers for a patient support center, ensuring compliance and quality of service. Your expertise will drive effective program management and optimize patient outcomes. This fully remote role allows you to work from anywhere in the U.S. with a collaborative team.

🎯 What You'll Do

• Lead and motivate a team of case managers
• Oversee workload management for patient coverage
• Monitor team performance against KPIs and SLAs
• Collaborate with departments for operational excellence

📋 Requirements

• Bachelor’s Degree or equivalent experience
• 5+ years in pharmaceutical, biotech, or patient support
• 2+ years of leadership experience in a management role
• Proficiency in Microsoft Office and CRM systems

✨ Nice to Have

• Advanced degree preferred
• Experience with direct provider and patient interaction
• Strong knowledge of case management and patient access services

🎁 Benefits & Perks

• 💰 Competitive salary $125,600-$234,000 per year
• 🏥 Comprehensive benefits including medical and financial
• 🏦 401(k) eligibility with company contributions
• 🎉 Generous PTO including vacation, sick leave, and parental leave
• 📈 Professional development opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Team interview· 60 min