🛠 Tech Stack

💼 About This Role

You'll coordinate maintenance and service operations for a national solar energy company, working with customers, installers, and internal teams to resolve issues and keep projects moving. This role is ideal for someone who thrives in a fast-paced, problem-solving environment and enjoys helping people.

🎯 What You'll Do

• Coordinate maintenance and service bookings nationwide
• Provide customers with updates, timelines, and next steps
• Investigate and resolve customer issues and complaints
• Build strong relationships with installers across Australia

📋 Requirements

• 1-2 years experience in customer service or coordination
• Strong communication and people skills
• Calm under pressure, able to de-escalate situations
• Tech savvy with spreadsheet experience

✨ Nice to Have

• Salesforce or Google Sheets experience
• Insurance claims or renewable energy background

🎁 Benefits & Perks

• 🌱 Work in renewable energy industry
• 🏖️ Byron Bay HQ location
• 👥 Supportive team environment

📨 Hiring Process

Estimated timeline: 1-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Interview with Manager· 45 min
3. 3Offer