3h ago

Support Engineer, Commodities Technology

Stamford, Connecticut or New York, New York

$175,000-$250,000 / year

full-timeseniorfinancial services

Tech Stack

Description

As a Support Engineer on the Commodities Technology team, you will provide application, data, and system support for the Macro business with a focus on commodity trading. You'll monitor systems, troubleshoot issues, manage user access, configure analytics tools, and automate processes to ensure smooth trading operations.

Requirements

  • Training in computer science, mathematics, physics, or related technical field
  • Prior experience supporting commodity trading business
  • Prior experience with Endur system
  • Proficient SQL query skills
  • Proficient coding or scripting skills (C#, Python, JavaScript, PowerShell, Batch)

Responsibilities

  • Support Macro PnL and position keeping systems, including OpenLink commodity trading application
  • Monitor system stability and performance, troubleshoot system and data issues
  • Manage user onboarding, offboarding, and system changes
  • Configure account rollups and instrument setups for accurate analytics
  • Automate repetitive tasks and improve system processes
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