💼 About This Role

You'll lead customer experience and support store operations as a role model for the sales floor team. Your core impact is driving personal and team sales through exceptional service and coaching. This role stands out as a stepping stone to retail leadership in a sustainable brand.

🎯 What You'll Do

• Lead and model the Rothy's Experience on the sales floor
• Drive personal and team sales through coaching and team selling
• Create lasting customer relationships via clienteling
• Assist with in-store events and community engagement

📋 Requirements

• 1–2 years of retail or customer service experience
• Proven ability to connect with customers and deliver exceptional service
• Experience supporting operational tasks like merchandising or stockroom
• Ability to lift up to 25 lbs and use ladders

✨ Nice to Have

• Previous leadership responsibility
• Desire to grow leadership skills

🎁 Benefits & Perks

• 🏖️ Generous paid time off
• 💰 401k matching
• 🏥 Comprehensive health plans
• 🧠 Supplemental mental health benefits
• 💪 Monthly wellness reimbursement

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3On-site Interview· 60 min

🚩 Heads Up

• Physical demands (standing entire shift, lifting 25 lbs) may be excessive for some
• Broad responsibilities mix service, sales, leadership, and operations in one role