Tech Stack

Description

You will partner with Sales, Account Management, and Customer Success to drive deal strategy and lead white-glove onboarding. Acting as a trusted technical advisor, you'll design workflows, deliver demos, own RFPs, and advocate for client needs across Product and Engineering teams. This role directly shapes customer success and product improvement in a high-growth B2B SaaS company.

Requirements

• 7-10+ years in SaaS enterprise technical pre-sales or solutions consulting
• Exceptional customer-facing and communication skills
• Strong technical acumen with APIs, web, iOS, Android, and system integration
• Thrive in high-growth, fast-paced environments
• Experience in identity verification, fraud prevention, or compliance (bonus)

Responsibilities

• Partner with Sales, Account Management, and Customer Success to shape deal and account strategy
• Lead white-glove onboarding with a solutions-first mindset
• Act as technical DRI throughout the solution delivery lifecycle
• Own technical components of RFPs, RFIs, and solution proposals
• Deliver customized product demos across web, iOS, Android, and cloud platforms