💼 About This Role

You'll build and operate the allocations engine that deploys 200+ coaches against variable demand, ensuring the supply model scales to $1bn+ in bookings. You'll lead ops analytics as the central intelligence layer across the full operations machine. This role offers the chance to design a fully automated WFM system from the ground up.

🎯 What You'll Do

• Define, build, and operate the system that translates demand into coach deployment.
• Design a matching engine: routine allocations automated, complex ones escalated to delivery.
• Coordinate dedicated analytical resources as the shared data backbone across ops.
• Ingest demand plans, translate into supply plans, and produce resource-required projections.

📋 Requirements

• 10+ years in workforce planning or related field with skilled, non-interchangeable workforce.
• Proven experience systematizing a manual operational function (not just automating).
• Ability to consume and challenge analytical outputs and translate into decisions.
• Experience as named counterpart between planning and execution functions.

✨ Nice to Have

• Experience building a workforce planning function from early-stage to systematized.
• Background managing contractor flex capacity.

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Case Study or Technical Interview· 60 min
4. 4Final Round with Leadership· 45 min