💼 About This Role

You'll join Datavant's release of information team, processing medical record requests in a high-volume healthcare environment. You'll ensure accuracy and compliance with HIPAA while delivering quality customer service and safeguarding patient privacy. This entry-level role offers full benefits and stable weekday hours.

🎯 What You'll Do

• Process requests for patient health information per policies.
• Maintain confidentiality and security of privileged information.
• Create digital images of paperwork for electronic medical records.
• Respond to internal and external requests for patient records.

📋 Requirements

• High School Diploma or GED.
• Basic computer proficiency including data entry.
• Professional verbal and written communication in English.
• Ability to commute between locations and work overtime when required.

✨ Nice to Have

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.

🎁 Benefits & Perks

• 🏖️ PTO
• 🏥 Health, Vision, and Dental Insurance
• 💰 401k Savings Plan
• 📚 Tuition Assistance

📨 Hiring Process

Estimated timeline: 1-3 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 15-30 min
3. 3Interview· 30-60 min