2h ago

Associate Practice Manager- Surgery Center

NC - Raleigh
full-timemidHealthcare

Description

You will assist the Practice Manager in overseeing daily operations of an outpatient surgical center, ensuring a high-quality patient experience and efficient business activities. This role is developmental, with the goal of becoming a fully qualified Practice Manager. You'll build team culture, drive performance metrics, and partner with the Practice Manager on initiatives.

Requirements

  • Experience in a medical office or surgical center setting
  • Strong leadership and team management skills
  • Excellent communication and problem-solving abilities
  • Familiarity with HIPAA compliance and patient confidentiality
  • Ability to manage scheduling and staffing levels

Responsibilities

  • Oversee day-to-day activities in an accredited outpatient surgical facility
  • Ensure adherence to policies, procedures, and AAAHC guidelines
  • Engage patients to ensure quality interactions and resolve issues
  • Manage team member scheduling and coverage across front desk and clinical roles
  • Handle employee relations, customer service, and financial issues in real-time
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