2h ago
Associate Practice Manager- Surgery Center
NC - Raleigh
full-timemidHealthcare
Description
You will assist the Practice Manager in overseeing daily operations of an outpatient surgical center, ensuring a high-quality patient experience and efficient business activities. This role is developmental, with the goal of becoming a fully qualified Practice Manager. You'll build team culture, drive performance metrics, and partner with the Practice Manager on initiatives.
Requirements
- Experience in a medical office or surgical center setting
- Strong leadership and team management skills
- Excellent communication and problem-solving abilities
- Familiarity with HIPAA compliance and patient confidentiality
- Ability to manage scheduling and staffing levels
Responsibilities
- Oversee day-to-day activities in an accredited outpatient surgical facility
- Ensure adherence to policies, procedures, and AAAHC guidelines
- Engage patients to ensure quality interactions and resolve issues
- Manage team member scheduling and coverage across front desk and clinical roles
- Handle employee relations, customer service, and financial issues in real-time
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