💼 About This Role

You'll design AI-driven voice agents for the healthcare sector, enhancing patient interactions and operational efficiency. Your work will bridge clinical operations and conversational AI to transform patient care. This role offers a chance to make a significant impact in a growing AI application area.

🎯 What You'll Do

• Map health plan constraints into conversational AI scripts
• Translate business workflows into engaging voice interactions
• Write and refine dialogue flows for voice AI agents
• Test and ensure clinical safety and compliance of each agent

📋 Requirements

• 3+ years in health insurance, payor, or PBM environments
• Expertise in member journeys and clinical operations
• Experience in conversation design and content creation
• Proven ability to deliver high-quality output in fast-paced settings

✨ Nice to Have

• Strong communication skills to translate clinical needs to technical specs
• Experience with iterative testing and feedback loops

🎁 Benefits & Perks

• 🏖️ Flexible remote work options
• 🤝 Collaborative and dynamic work environment
• 📈 Professional development and growth opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Offer· 30 min