💼 About This Role

You'll help school partners maximize Swing's platform to fill teacher absences, building trust and driving revenue growth. You'll own complex projects and deliver an exceptional customer experience. This role offers flexible time off and a mission-driven culture.

🎯 What You'll Do

• Build and manage relationships with school partners
• Proactively identify issues and enhance partner satisfaction
• Analyze data to track success metrics and recommend improvements
• Collaborate cross-functionally with Account Managers and Product teams

📋 Requirements

• 3+ years of Customer Support or Account Coordination experience
• Ability to travel to various school locations in Southern California
• Experience in education or EdTech is a strong plus
• Authorized to work in the U.S. without employer sponsorship

✨ Nice to Have

• Experience with Mode, Slack, Excel, Hubspot
• Bachelor's degree preferred

🎁 Benefits & Perks

• 🏥 Medical/dental/vision benefits
• 🏖️ Flexible Time Off (FTO)
• 📈 Stock options
• 📚 Professional development reimbursement
• 💻 Co-working membership reimbursement