💼 About This Role

You'll handle customer inquiries via chat, email, and phone while reconnecting with developer leads for project opportunities. Your work ensures positive experiences and supports team efficiency. This hybrid role in Makati offers growth in a dynamic environment.

🎯 What You'll Do

• Respond to customer inquiries via chat, email, and phone
• Reach out to developer leads to gauge availability and fit
• Maintain accurate records of interactions and lead data
• Coordinate with sales, project coordination, or technical support

📋 Requirements

• 1–2 years experience in customer service, client relations, or related field
• Strong English communication skills, both verbal and written
• Comfortable making outbound calls and handling follow-ups

✨ Nice to Have

• Experience in lead handling or outreach
• Experience supporting developers, freelancers, or project-based talent
• BPO or tech support background

🎁 Benefits & Perks

• 📞 Hybrid work setup
• 💼 Full-time employment
• 🌟 Supportive team environment
• 📈 Opportunity for growth

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter call· 15 min
2. 2Hiring manager interview· 30 min
3. 3Final interview· 45 min

🚩 Heads Up

• Role mixes customer service with lead qualification, which may indicate overlapping expectations
• Responsibilities include ad hoc administrative tasks, potentially diluting core focus