💼 About This Role

You'll create a warm, inclusive experience for customers, providing personalized product guidance in our West 4th store. Your core impact is driving sales through genuine connections and hitting team goals in a fast-paced retail environment. This role offers the chance to work with an award-winning brand that's redefining intimate apparel.

🎯 What You'll Do

• Guide customers to the right Knix products for perfect fit
• Meet sales targets and KPIs like AOV, CVR, UPT
• Maintain visual standards and store organization
• Handle difficult customer interactions with empathy

📋 Requirements

• Customer service or retail experience preferred
• Sales-driven mindset with KPI awareness
• Flexible schedule including evenings and weekends
• Ability to lift up to 25 lbs and stand for long periods

✨ Nice to Have

• Experience with sales targets and KPIs
• Passion for inclusive customer experiences

🎁 Benefits & Perks

• 💰 Competitive Pay plus monthly bonus
• 🩳 Product Discounts on Knix products and gratis program
• 🧠 Mental Health platform access
• 📈 Career Advancement opportunities from within

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Store Visit· 1 hour