about 3 hours ago
Senior Client Success Manager- Activation
Cincinnati, OH; Chicago, IL
$78,000-$120,000 / year
full-timeseniorRetail data science, insights and media
Description
You will support management of client accounts and execution pacing for media incentives platform, working in a fast-paced environment to deliver high-quality service to clients and partners.
Requirements
- Bachelors' degree B.A. / B.S or equivalent work experience
- Strong attention to details and project management skills
- Analytical acumen to make decisions
- Technical acumen to leverage key tools in a timely and accurate manner
- Strong interpersonal skills and ability to work cross-functionally
- Excellent communication, presentation and interpersonal skills
Responsibilities
- Supports aligned client success partners within pod on developing strong client relationships understanding of overarching client goals
- Eventual goal to manage 1-3 small/growth accounts
- Delivering accurate and timely audience sizing
- Assist with campaign intake and campaign tracking
- Responsible for reporting, pacing, and review of wrap reports
- Bring forward ideas for campaigns workflow processes
- Working effectively with cross functional team to execute against client campaigns
- Ability to work independently to ensure success of high volume of campaigns executed, while also agile to successfully work with a cross-functional team
- IO/brief management; support clients as invoicing/billing questions arise
- Provide clients system access owning new client setup
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