Tech Stack

Description

You will use your healthcare and product expertise to ensure successful implementation of InterSystems products at customer sites, guiding customers to adopt standard solutions and maximize benefits. This role involves customer discovery, solution design, configuration, validation, training, and go-live support, requiring regular travel to sites.

Requirements

• Excellent communication skills and experience in customer training/workshops
• At least 3 years healthcare experience with clinical process understanding
• Experience with EMR systems and Hospital/Clinical Information Systems
• Nursing role within a hospital environment
• Experience in business process mapping and writing functional documents

Responsibilities

• Review proposals and tender docs, analyze customer processes, identify gaps
• Conduct customer workshops and present solution proposals
• Produce documentation: business requirements, solution design, validation scripts
• Set up customer site configuration and create validation scripts
• Support customer validation, troubleshoot issues, distinguish issues from change requests