💼 About This Role

You'll lead end-to-end implementation projects for a highly configurable SaaS platform in the financial crime and compliance space. You'll act as the key link between new customers and internal teams, ensuring smooth translation of business and technical requirements into fully functional solutions. This contract role offers flexibility and autonomy in a remote-first environment.

🎯 What You'll Do

• Lead end-to-end implementation projects for new customers
• Translate complex customer needs into clear configuration plans
• Coordinate across customer success, technical, and product stakeholders
• Configure and optimize the SaaS platform for each customer use case

📋 Requirements

• B2B SaaS implementation or configuration experience
• Strong ability to manage ambiguous projects and convert requirements into plans
• Experience working cross-functionally with technical teams
• Excellent project management skills and ability to prioritize

✨ Nice to Have

• Experience in financial crime or compliance
• Experience with enterprise-level implementations

🎁 Benefits & Perks

• 💵 Competitive hourly compensation
• 🏠 Fully remote work with flexible hours
• 🔝 High-impact role shaping customer onboarding
• 🌐 Exposure to complex enterprise SaaS implementations
• 🤝 Inclusive remote-first culture

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Technical interview· 60 min
3. 3Offer· 15 min