🛠 Tech Stack

💼 About This Role

You'll provide Level 2 technical support for advanced software-defined vehicle solutions, coordinating with support and development teams to resolve issues. You'll perform root cause analysis and debug server-level problems to ensure application availability. This role offers flexible work-from-home options after a six-month onsite probation.

🎯 What You'll Do

• Coordinate with support and development teams to resolve application issues
• Administer and resolve application issues and perform root cause analysis
• Supervise alerts and provide proactive support
• Assist in releases and deployments to various environments

📋 Requirements

• Knowledge of Microsoft IIS
• Knowledge of Microsoft SQL Server
• Working knowledge of IT hardware and software
• Ability to learn employer-specific software

✨ Nice to Have

• Experience with cloud infrastructure (Azure)
• Experience using Postman for HTTP/s requests
• Basic knowledge of C#

🎁 Benefits & Perks

• 🏠 Work-from-home up to 8 days per month after probation
• 📈 Career development in a global company
• 🤝 Collaborative team environment
• 🌍 Equal opportunities employer

🚩 Heads Up

• Requires onsite work five days a week during six-month probation despite hybrid role
• No specific years of experience mentioned, making level unclear