7h ago

Senior Technical Support Engineer

Mumbai

$1500k-$2000k / yearest.

full-timesenior HybridFintech

🛠 Tech Stack

💼 About This Role

You'll be part of Nium, a global leader in real-time cross-border payments. You'll troubleshoot production applications on cloud platforms and ensure system reliability. This role offers the chance to work with cutting-edge microservice and serverless architectures.

🎯 What You'll Do

  • Troubleshoot and resolve production application issues.
  • Monitor microservices and serverless architectures.
  • Manage incidents, changes, and releases.
  • Automate tasks using scripting and deployment tools.

📋 Requirements

  • 5-7 years experience supporting production applications on AWS or other cloud platforms.
  • Good knowledge of RDBMS (PostgreSQL or MSSQL) and NoSQL databases.
  • Working knowledge of Docker and Kubernetes for troubleshooting.
  • Experience with build and deploy automation tools like Ansible/Jenkins/Chef.

✨ Nice to Have

  • Certification in ITIL, COBIT, or Microsoft Operations Framework.
  • Experience with scripting languages or shell scripting.
  • Familiarity with ELK stack and Kibana.

🎁 Benefits & Perks

  • 💼 Hybrid work arrangement.
  • 🏢 Co-headquartered in San Francisco and Singapore.
  • 🌐 Global real-time payment infrastructure.
  • 📈 Growth opportunities in a leading fintech.
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