🛠 Tech Stack

💼 About This Role

You'll lead the strategic operations of the Front Office and Housekeeping departments at Nobu Hotel Toronto, ensuring luxury service standards and financial performance. You'll bridge guest satisfaction with profitability, fostering a supportive culture for the Rooms team.

🎯 What You'll Do

• Lead Front Office and Housekeeping departments daily operations.
• Implement luxury service standards across all guest touchpoints.
• Optimize RevPAR through strategic upsell programs and inventory management.
• Manage Rooms Division budget, including P&L and Capex planning.

📋 Requirements

• 5+ years progressive leadership in luxury hotel Rooms Division.
• 3+ years as Department Head (e.g., Front Office Manager).
• Advanced knowledge of Opera Cloud PMS.
• Proven ability to interpret P&L statements and manage labor costs.

✨ Nice to Have

• Experience in Capex planning and procurement.
• Understanding of RevPAR, ADR, and yield management.
• Proficiency in housekeeping management software.

🎁 Benefits & Perks

• 🏖️ Inclusive work environment as an equal opportunity employer.
• 📈 Career growth in a luxury hotel brand.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Panel Interview· 60 min