💼 About This Role

You'll process medical record requests by taking calls from patients, insurance companies, and attorneys, ensuring compliance with HIPAA regulations. Your work directly supports healthcare data collaboration and improves patient care. This role offers full benefits including tuition assistance.

🎯 What You'll Do

• Process requests for patient health information in accordance with policies
• Maintain confidentiality and security of privileged information
• Manage patient health records and ensure HIPAA compliance
• Answer inbound/outbound calls and assist with walk-ins

📋 Requirements

• High School Diploma or GED
• Basic computer proficiency
• Professional communication skills in English
• Ability to work overtime during peak seasons

✨ Nice to Have

• Experience in a healthcare environment
• Previous production/metric-based work experience
• In-person customer service experience

🎁 Benefits & Perks

• 🏖️ PTO
• 🏥 Health, Vision, and Dental Insurance
• 💰 401k Savings Plan
• 📚 Tuition Assistance

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Online Application· 15 min
2. 2Phone Screen· 30 min
3. 3In-Person Interview· 45 min