20h ago

Customer Service Representative

Phoenix, AZ

$35k-$45k / yearest.

full-timemanufacturing

🛠 Tech Stack

💼 About This Role

You'll join the Customer Service team at OBE, processing orders and resolving issues for architectural glass and building products. Your work ensures timely delivery and accurate documentation, supporting projects that shape communities. This role offers a career with an industry leader that invests in your training and work-life balance.

🎯 What You'll Do

  • Process phoned, faxed, and emailed quotes and orders.
  • Enter faxed, emailed, and phoned orders into production.
  • Communicate with customers on delivery dates and times.
  • Maintain knowledge of clients, products, and services.

📋 Requirements

  • Proficiency in MS Word and Excel.
  • Ability to handle multiple projects and prioritize workload.
  • Effective verbal and written communication skills.
  • Ability to read architectural drawings and specifications.

✨ Nice to Have

  • Experience with data entry in a manufacturing environment.
  • Knowledge of customer service software (e.g., CRM).
  • Experience in the building materials industry.

🎁 Benefits & Perks

  • 💵 Competitive Pay with annual raises and bonuses.
  • 🏖️ PTO and Holidays including floating holidays.
  • 📚 Training and skill development programs.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Phone Screen· 30 min
  2. 2Interview with Manager· 1 hour
  3. 3Skills Assessment· 1 hour
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