💼 About This Role

You'll serve as a strategic partner to a portfolio of customers, helping them maximize platform adoption and achieve organic search goals. You'll uncover growth opportunities, ensure long-term satisfaction, and act as a trusted advisor. This role combines relationship management, strategic planning, and data-driven problem-solving.

🎯 What You'll Do

• Develop trusted relationships with ~55 decision-maker accounts.
• Create execution plans using the BrightEdge platform to achieve customer goals.
• Identify risk and adoption gaps, collaborating for solutions.
• Prepare and execute quarterly success plans with new features and best practices.

📋 Requirements

• 1+ year of direct customer facing experience.
• Experience managing a book of business and identifying renewal/expansion opportunities.
• Comfortable in a fast-paced environment with strong communication skills.
• Bachelor's degree required.

✨ Nice to Have

• Knowledge of or interest in digital marketing.
• Experience with stakeholder management at all levels.

🎁 Benefits & Perks

• 🏥 Medical, dental, vision insurance with multiple package options.
• ☀️ 15-23 days PTO plus 10 paid holidays.
• 🚇 Pre-tax commuter benefit with company contribution.
• 🏋️ Discounted gym membership and fitness benefits.
• 🧑‍🍼 4-6 weeks fully paid parental leave.