15h ago
Strategic Account Manager
New York City or San Francisco
✨ $100k-$200k / yearest.
full-timesenior Hybridai-ml
💼 About This Role
You'll own a book of 6-10 enterprise accounts and build the SAM function from scratch at a hyper-growth AI content platform. You'll retain and grow revenue while becoming the trusted advisor shaped by executive relationships at VP and CMO level.
🎯 What You'll Do
- Manage full strategic relationship for 6-10 enterprise accounts (NRR, renewals, expansions, commercial conversations)
- Develop SEO and AEO strategy for each account including content roadmaps and citation gap analysis
- Build executive relationships at VP and CMO level to prevent single-champion risk
- Drive proactive feature adoption by mapping new releases to specific customer goals
📋 Requirements
- Owned a book of enterprise accounts at $100K+ ARR and can name NRR driven
- Built a CS or account management function with proof of playbook or cadence structure
- Hold the room with a VP or CMO without a technical co-pilot
- Think in outcomes like NRR, expansion ARR, and accounts saved
✨ Nice to Have
- Strong track record of high performance at a tier 1 consulting firm
- Know SEO and AEO well enough to develop credible organic strategy with marketing exec
- Experience at an AI-native company or through a major platform shift
🎁 Benefits & Perks
- 📈 Equity in a fast-growing startup
- 💰 Competitive benefits package tailored to location
- 🏖️ Flexible time off policy
- 👶 Parental Leave
- 🤓 Fun-loving and nerdy team that moves fast
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