7h ago

Customer Success Manager

Mexico

$55k-$85k / yearest.

full-timemid Remotesoftware

💼 About This Role

You'll manage a high volume of SMB accounts, building relationships and driving product adoption. As the face of Deel, you'll identify churn risks and uncover growth opportunities in a fast-paced global environment.

🎯 What You'll Do

  • Manage a high volume of SMB accounts
  • Identify and flag churn risks
  • Build client relationships and drive growth opportunities
  • Collect product feedback and advocate internally

📋 Requirements

  • 2+ years of experience in CS or advisory roles
  • Proven track record of achievement in top-tier company
  • Strong analytical foundation to synthesize data
  • Quantitatively inclined with data manipulation skills

✨ Nice to Have

  • Previous Customer Success experience
  • SQL knowledge

🎁 Benefits & Perks

  • 📈 Stock grant opportunities
  • 🌍 Remote work flexibility with optional WeWork access
  • 🎁 Scalable perks and benefits based on location
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