19h ago

Operations Lead

Albuquerque, New Mexico

โœจ $45k-$55k / yearest.

full-timejuniorhealthcare

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll drive a customer-focused experience at a veterinary emergency hospital, ensuring seamless triage and operations. Your core impact is maintaining a welcoming environment and empowering your team. This role offers rapid growth and a supportive culture at a Great Place to Work.

๐ŸŽฏ What You'll Do

  • Drive VEG's customer-focused triage and experience
  • Handle general hospital maintenance and inventory
  • Assist customers with inquiries and check-ins
  • Oversee cash drawer reconciliation and EOD processes

๐Ÿ“‹ Requirements

  • 1-2+ years of supervisory experience
  • Prior experience with animals in a veterinary environment
  • Ability to stand for prolonged hours and lift up to 25 kg
  • Availability to work nights, weekends, and holidays

โœจ Nice to Have

  • Knowledge of Infinity/ImproMed software
  • Experience in a fast-paced customer service environment

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive compensation with 401K match
  • ๐Ÿฅ Comprehensive health benefits starting day one
  • ๐Ÿ“ˆ Equity eligibility after one year
  • ๐Ÿ“š Unlimited CE + travel stipend
  • ๐Ÿ‘ถ Paid parental leave up to 12 weeks

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2On-site Interviewยท 60 min
  3. 3Offerยท 24-48 hours
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