19h ago
Operations Lead
Albuquerque, New Mexico
โจ $45k-$55k / yearest.
full-timejuniorhealthcare
๐ Tech Stack
๐ผ About This Role
You'll drive a customer-focused experience at a veterinary emergency hospital, ensuring seamless triage and operations. Your core impact is maintaining a welcoming environment and empowering your team. This role offers rapid growth and a supportive culture at a Great Place to Work.
๐ฏ What You'll Do
- Drive VEG's customer-focused triage and experience
- Handle general hospital maintenance and inventory
- Assist customers with inquiries and check-ins
- Oversee cash drawer reconciliation and EOD processes
๐ Requirements
- 1-2+ years of supervisory experience
- Prior experience with animals in a veterinary environment
- Ability to stand for prolonged hours and lift up to 25 kg
- Availability to work nights, weekends, and holidays
โจ Nice to Have
- Knowledge of Infinity/ImproMed software
- Experience in a fast-paced customer service environment
๐ Benefits & Perks
- ๐ฐ Competitive compensation with 401K match
- ๐ฅ Comprehensive health benefits starting day one
- ๐ Equity eligibility after one year
- ๐ Unlimited CE + travel stipend
- ๐ถ Paid parental leave up to 12 weeks
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2On-site Interviewยท 60 min
- 3Offerยท 24-48 hours
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