🛠 Tech Stack

💼 About This Role

You'll drive software contract renewals for a leading AI-powered IT management company, identifying upsell opportunities and supporting retention. This is a go-to-market role with a direct impact on customer growth and satisfaction.

🎯 What You'll Do

• Drive renewal conversations to increase rates and identify upsell opportunities
• Work with Account Management to identify risks and support execution
• Partner with General Managers and Product teams for customer feedback
• Ensure renewals are accurately documented and forecasted

📋 Requirements

• 2+ years of renewals, account management or customer success experience
• Direct experience with software contract renewals in B2B/SaaS
• Fluency in English and Spanish

✨ Nice to Have

• Experience managing subscription renewals end to end
• Strong negotiation and relationship management skills
• Experience using Salesforce or other CRM systems

🎁 Benefits & Perks

• 🏖️ Flexible time off
• 💻 Remote work options
• 📈 Career growth opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 45 min