🛠 Tech Stack

💼 About This Role

You'll build forecasting and scheduling systems for a platform that orchestrates human and AI customer support agents. You'll optimize both statistical and runtime performance to ensure reliable, efficient workforce management at scale. The role combines software engineering, algorithms, and ML on a product already adopted by top tech companies.

🎯 What You'll Do

• Develop forecasting interfaces, data pipelines, and inference servers
• Design and implement scheduling interfaces for team preferences and constraints
• Enhance ML operations for rapid model deployment and iteration

📋 Requirements

• Python libraries like pandas, SciPy, and seaborn
• Experience on a machine learning or algorithmic team
• Commitment to advancing statistical and runtime performance

🎁 Benefits & Perks

• 💰 Base pay $135K–$280K
• 📈 Stock options
• 🏥 Medical, financial, and other benefits