3h ago
Resident Relations Associate
Alexandria, VA
โจ $40k-$55k / yearest.
full-timereal-estate
๐ Tech Stack
๐ผ About This Role
You'll assist the Property Manager in addressing resident needs and property issues in a community-focused real estate environment. Your core impact will be ensuring timely maintenance and resident satisfaction through effective communication and follow-up.
๐ฏ What You'll Do
- Address resident complaints and maintenance requests
- Schedule appointments for repairs and resident meetings
- Prepare correspondence and notices for resident accounts
- Assist with rent increases, collections, evictions, and move-in/out
๐ Requirements
- High School Diploma required
- Prior experience in residential real estate preferred
- Proficient in Microsoft Office (Excel, Word)
โจ Nice to Have
- Experience in Yardi or comparable software
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter callยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Decisionยท 1 week
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