3h ago
Capacity Operations Specialist
Remote, United States
$65,000-$75,000 / year
full-timejunior Remotehealthcare
Tech Stack
Description
You will execute the end-to-end provider staffing lifecycle, managing the matching process to align providers with assignments based on clinical fit and licensing. You'll monitor pipelines, coordinate with cross-functional teams, and drive process improvements to support scalable growth in a fast-paced environment.
Requirements
- 1–3 years experience in high-volume operational, coordination, or data management role
- Proven ability to manage workflows and ticket queues (e.g., ZenDesk)
- Experience supporting process improvements and identifying inefficiencies
- Exceptional organizational skills and attention to detail
- Basic Excel skills and ability to perform data analysis
Responsibilities
- Execute end-to-end staffing process from deal notification to provider assignment
- Own provider-to-assignment matching based on clinical fit, licensing, and utilization goals
- Conduct daily monitoring of Salesforce pipeline for staffing needs
- Coordinate with Clinical Managers and Customer Success for assignment follow-up
- Manage cross-licensing request initiation and track progress
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