3d ago
Customer Service Representative
Ankeny, IA
$35.4k-$35.4k / year
full-timehealthcare
๐ Tech Stack
๐ผ About This Role
You'll handle inbound/outbound calls for Mom's Meals, a national provider of home-delivered meals. Your core impact is providing excellent service while accurately submitting meal orders in a fast-paced environment. This role offers weekly pay and benefits after 30 days.
๐ฏ What You'll Do
- Handle inbound/outbound calls to place meal orders
- Address questions and provide exceptional customer service
- Input order info into client order screen and database
- Contact case managers via phone/email when special situations arise
๐ Requirements
- High school diploma or GED
- 1 year of previous customer service experience
- Experience using Microsoft Office suite (Word, Excel, Outlook)
- Clear oral communication skills
โจ Nice to Have
- 1 year call center experience
- Experience with auto dialer, multi-line phone, CRM systems
- Bilingual English/Spanish
๐ Benefits & Perks
- ๐ณ Free Breakfast & Lunch
- ๐ Casual Dress Code
- ๐ Tiered growth path for promotion starting Day 1
- ๐ฐ Referral Bonuses
- ๐๏ธ PTO, 401k, Full benefits package
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Interviewยท 45 min
- 3Offerยท 1 day
This description was AI-summarized. View original
0 0 0