2d ago

Customer Service Delivery Advocate

Las Vegas, NV

$39.5k-$43.7k / year

full-timemidretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers and complete paperwork in our tracking system. You'll be the face of Carvana, bringing happiness to the car-buying process. This role offers rapid pay progression with performance-based raises every 90 days.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect and maintain car-hauler safety

๐Ÿ“‹ Requirements

  • 2 years of customer-facing experience
  • Ability to obtain Notary within 90 days
  • Physically able to lift 50 lbs and sustain activity 8+ hours
  • Valid driver's license with a clean driving record

โœจ Nice to Have

  • Experience in automotive or delivery roles
  • Bilingual skills
  • Notary certification

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive Pay with merit increases every 90 days
  • ๐Ÿฅ 100% Company Paid Healthcare premiums plus dental & vision
  • ๐Ÿ–๏ธ Generous PTO (13 days first year, increases to 20)
  • ๐Ÿ“š Tuition Reimbursement or student loan repayment
  • ๐Ÿ“ˆ Carvana Shares and Employee Stock Purchase Plan

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Application & Resume Screenยท 1-2 weeks
  2. 2Phone Interviewยท 30 min
  3. 3In-Person Interviewยท 1 hour

๐Ÿšฉ Heads Up

  • Shift requires 7-day availability with rotating days off
  • Requires obtaining multiple licenses within 90 days
  • Physically demanding duties (heavy lifting, outdoor work)
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