3h ago
Product Support Engineer
Jersey City
✨ $100k-$140k / yearest.
full-timemidsoftware
🛠 Tech Stack
+3
💼 About This Role
You'll join a fast-growing startup transforming the waste and recycling industry, debugging and fixing issues in our haulsourcing platform. You'll work with QA and engineering to ensure quick, permanent resolutions and deliver a more reliable user experience.
🎯 What You'll Do
- Investigate, reproduce, and resolve software bugs
- Dive deep into codebase for root cause analysis
- Collaborate with Support and Engineering to triage issues
- Write high-quality, maintainable code for fixes
📋 Requirements
- 3+ years professional software engineering experience
- Proficiency in Python, JavaScript/TypeScript, or Go
- Strong debugging skills with logs and stack traces
- Experience with CI/CD pipelines and version control (Git)
✨ Nice to Have
- Experience with observability tools like Sentry or Datadog
- Familiarity with issue trackers like Jira or Linear
🎁 Benefits & Perks
- 📈 Company stock options
- 🏖️ Unlimited PTO
- ❤️ Health insurance (medical, dental, vision)
- 🏋️ Wellhub gym membership
- 📚 Yearly Personal Development Budget
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