💼 About This Role

You'll act as the principal liaison for customers in long-term and post-acute care settings, leading implementations of healthcare software. Your work will drive optimized business outcomes by translating customer needs into effective system configurations and best practices.

🎯 What You'll Do

• Lead detailed business discovery and develop delivery approaches
• Perform system configuration setup based on customer requirements
• Establish and maintain strong customer relationships as trusted advisor
• Partner with internal stakeholders to execute implementation plans

📋 Requirements

• 4+ years in a software implementation role
• Consulting experience performing workflow analysis and recommendations
• Experience working on multi-resource project teams balancing milestones

✨ Nice to Have

• Healthcare market experience preferred
• Post-secondary education in a technology-related field

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical assessment· 60 min