🛠 Tech Stack

💼 About This Role

You'll process medical record requests in a high-volume environment, ensuring accuracy and HIPAA compliance. You'll manage patient walk-ins and document information across multiple platforms. This onsite role offers comprehensive training and full benefits.

🎯 What You'll Do

• Receive and process requests for patient health information.
• Maintain confidentiality and security of privileged information.
• Document information in multiple platforms using two monitors.
• Answer inbound/outbound calls and assist patient walk-ins.

📋 Requirements

• High School Diploma or GED
• Basic computer proficiency including Microsoft Office
• HIPAA knowledge and medical terminology familiarity

✨ Nice to Have

• Experience in a healthcare environment
• Previous production/metric-based work experience
• In-person customer service experience

🎁 Benefits & Perks

• 🏖️ PTO
• 🏥 Health, Vision, and Dental Insurance
• 💰 401k Savings Plan
• 🎓 Tuition Assistance
• 💻 Company equipment provided

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· N/A