12h ago
Customer Advocate I
Winder, GA
$37.4k-$41.6k / year
full-timemidretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using custom car haulers and complete customer paperwork. You'll ensure safe driving and maintain a clean driving record. This role offers performance-based pay progression from $18 to $20/hr in your first year.
๐ฏ What You'll Do
- Deliver vehicles to customers with custom car haulers
- Load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect car-hauler for safety and maintenance
๐ Requirements
- 2+ years of customer-facing experience
- Ability to perform physically demanding tasks (lift 50lbs, stand 8+ hours)
- Clean driving record and valid driver's license
- Obtain a Notary within first 90 days (company-sponsored)
โจ Nice to Have
- Experience with vehicle delivery or logistics
- Notary public certification
- Chauffeur's license (for certain states)
๐ Benefits & Perks
- ๐ต Performance-based pay with four merit opportunities annually
- ๐ฅ 100% company-paid healthcare premiums plus dental and vision
- ๐๏ธ Generous PTO (13 days first year, increasing to 20)
- ๐ Tuition reimbursement and student loan repayment program
- ๐ Carvana shares granted annually and employee stock purchase plan
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท 1 day
๐ฉ Heads Up
- Role requires physically demanding tasks (lifting, standing) not typical for customer advocate
- 7-day availability with rotating days off may impact work-life balance
- Multiple licensing requirements (Notary, chauffeur, vehicle verifier) within short timeframes
0 0 0