12h ago

Customer Advocate I

Winder, GA

$37.4k-$41.6k / year

full-timemidretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers and complete customer paperwork. You'll ensure safe driving and maintain a clean driving record. This role offers performance-based pay progression from $18 to $20/hr in your first year.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers with custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler for safety and maintenance

๐Ÿ“‹ Requirements

  • 2+ years of customer-facing experience
  • Ability to perform physically demanding tasks (lift 50lbs, stand 8+ hours)
  • Clean driving record and valid driver's license
  • Obtain a Notary within first 90 days (company-sponsored)

โœจ Nice to Have

  • Experience with vehicle delivery or logistics
  • Notary public certification
  • Chauffeur's license (for certain states)

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ต Performance-based pay with four merit opportunities annually
  • ๐Ÿฅ 100% company-paid healthcare premiums plus dental and vision
  • ๐Ÿ–๏ธ Generous PTO (13 days first year, increasing to 20)
  • ๐Ÿ“š Tuition reimbursement and student loan repayment program
  • ๐Ÿ“ˆ Carvana shares granted annually and employee stock purchase plan

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท 1 day

๐Ÿšฉ Heads Up

  • Role requires physically demanding tasks (lifting, standing) not typical for customer advocate
  • 7-day availability with rotating days off may impact work-life balance
  • Multiple licensing requirements (Notary, chauffeur, vehicle verifier) within short timeframes
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