💼 About This Role

You'll guide clients in leveraging the 360Learning platform to embed collaborative learning into their organizations. You'll execute a blended training approach of e-learning and live workshops, driving customer retention and satisfaction. This role stands out with its focus on learning as a competitive advantage and a supportive, coaching-oriented team.

🎯 What You'll Do

• Host workshops to train clients on the 360Learning platform
• Develop and deliver blended learning programs
• Collaborate with product teams to share client feedback
• Create educational resources for new platform features

📋 Requirements

• Experience managing or creating learning and development curriculum
• Listening and teaching skills recognized by peers
• Clear and concise communication in writing and verbally
• Proactive in a results-oriented culture

✨ Nice to Have

• Experience with collaborative learning platforms
• Familiarity with Trello or Convexity
• Background in customer success or professional services

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Comprehensive medical, vision, dental insurance
• 🏦 RRSP/401k matching from day one
• 👶 Generous parental leave
• 📚 Professional development via 360Learning platform

📨 Hiring Process

Estimated timeline: 3-4 weeks

1. 1Phone Screen· 30 min
2. 2Discovery Interview with Hiring Coach· 60 min
3. 3Team Intros & Case Study· 90 min
4. 4Culture Interview with CRO or CCO· 60 min
5. 5References & Offer· N/A