Tech Stack

Description

As a Technical Account Manager at Samsara, you will act as a trusted technical advisor, proactively optimizing customers' technical health and driving the long-term adoption of the Samsara platform. You will translate operational goals into technical solutions and foster collaboration across sales, support, and product teams.

Requirements

• Deep technical acumen and ability to troubleshoot complex issues
• Consultative problem-solving skills
• Strong communication skills for diverse audiences
• Experience managing a portfolio of accounts
• Ability to foster cross-functional collaboration

Responsibilities

• Drive customer impact and value realization by aligning Samsara solutions with business objectives
• Execute transformational technical account management with tailored success plans and risk mitigation
• Demonstrate deep technical acumen and Samsara platform expertise, including APIs and hardware
• Provide consultative problem-solving and own technical ticket lifecycle from report to resolution
• Communicate with influence and clarity in customer meetings and technical account reviews