🛠 Tech Stack

💼 About This Role

You'll support Tamara's technology environment, ensuring seamless and secure experiences across hardware, software, and collaboration tools. You'll resolve technical issues, manage assets, and contribute to scalable IT infrastructure while exploring AI-driven automation to improve IT support.

🎯 What You'll Do

• Set up new hire computers and ensure systems access by first day.
• Provide helpdesk support for laptops, Google Workspace, Slack, and printers.
• Manage virtual and physical conferencing setups and meeting platforms.
• Administer enterprise software, user creation, and access control.
• Maintain IT hardware inventory and manage tech procurement.

📋 Requirements

• 2–4 years of IT helpdesk or IT support experience.
• Experience supporting Google Workspace, Slack, and standard business software.
• Familiarity with conferencing tools like Google Meet, Zoom, and MS Teams.
• Working knowledge of identity and access management best practices.
• Prior experience in IT hardware asset management and procurement.

✨ Nice to Have

• Experience documenting IT processes and building help guides.
• Knowledge of AI tools for IT automation.

🎁 Benefits & Perks

• 🏖️ Flexible time off
• 💻 Remote work options
• 📚 Learning and development budget
• 🏥 Health insurance
• 🍽️ Meal vouchers

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Technical interview· 60 min
3. 3Hiring manager interview· 45 min