3h ago

Product Manager, Matching & Fulfillment

New York, NY
full-timeseniorTransportation / Ride-sharing

Description

You will own the product for Lyft's Matching and Fulfillment group, optimizing the driver-rider match and fulfillment experience. You'll drive strategy, define roadmap, and lead cross-functional teams to improve marketplace efficiency and customer satisfaction.

Requirements

  • Minimum 4 years of product management experience
  • Experience managing Operations Research/ML/algorithmic products
  • Ability to handle project ambiguity and complexity
  • Experience running A/B tests and using statistical techniques
  • Proficiency in data querying, aggregation, analysis, and visualization

Responsibilities

  • Identify opportunities to improve customer experience through optimization of matching and fulfillment products
  • Drive methodologies to enable trade-offs between growth, profit, retention, driver hours, and driver pay
  • Define roadmap and manage product development for cross-functional team
  • Own products from ideation through launch, growth, and maintenance
  • Represent customer point of view and champion customer-first approach
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