🛠 Tech Stack

💼 About This Role

You'll manage high-value data removal requests and site investigations for DeleteMe customers. Your core impact is ensuring VIP member privacy through detailed activity logs and removal processes. This role requires 5+ years of operations experience and flexibility for international travel.

🎯 What You'll Do

• Manage high-value individual requests from DeleteMe customers
• Perform audits of VIP customer information and site investigations
• Maintain detailed activity logs documenting your progress
• Provide constant feedback on problem sites and tooling improvements

📋 Requirements

• 5+ years of experience in operations or customer service
• 3+ years of experience in incident management or rapid response
• Experience working with a high growth company or fast paced environments
• Flexibility to travel internationally as needed

✨ Nice to Have

• Experience working with global teams
• Experience working with Product and Engineering teams
• Demonstrated history of developing and improving operational processes

🎁 Benefits & Perks

• 🏥 Comprehensive health benefits
• 💰 Generous 401k matching
• 🏖️ Paid time off with 12 company paid holidays
• 👶 Childcare expense reimbursement
• 🎂 Birthday time off

🚩 Heads Up

• Senior-level role (5+ years) but only $20-25/hr suggests mismatch
• Requires flexibility to travel internationally but no travel mentioned in responsibilities