2d ago

Customer Service Delivery Advocate

San Jose, CA

$49.9k-$54.1k / year

full-timejuniorretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers and complete paperwork. You'll make the car-buying process happier and more convenient for customers. This role offers performance-based pay progression every 90 days.

๐ŸŽฏ What You'll Do

  • Deliver vehicles directly to customers' doors using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler to ensure safe operation

๐Ÿ“‹ Requirements

  • 2+ years of customer-facing experience
  • Ability to lift and carry items up to 50 lbs
  • Valid driver's license with clean driving record
  • Ability to obtain a Notary Public within 90 days

โœจ Nice to Have

  • Prior experience with vehicle delivery or logistics
  • Knowledge of DMV title and registration processes
  • Bilingual skills

๐ŸŽ Benefits & Perks

  • ๐Ÿฉบ 100% Company Paid Healthcare Premiums plus dental and vision
  • ๐Ÿ–๏ธ Generous Paid Time Off (13 days first year, increases to 20)
  • ๐Ÿ“š Tuition Reimbursement for bachelor's degrees
  • ๐Ÿ’ฐ 401(k) with Carvana match and Employee Stock Purchase Plan
  • ๐Ÿ“ˆ Performance-Based Pay Progression every 90 days

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Online Applicationยท 15 min
  2. 2Phone Screenยท 20 min
  3. 3In-Person Interviewยท 30 min

๐Ÿšฉ Heads Up

  • Requires availability 7 days a week with rotating days off
  • Must obtain Notary and possibly other licenses within 90 days
  • Physically demanding role with heavy lifting and outdoor conditions
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