2d ago
Customer Service Delivery Advocate
San Jose, CA
$49.9k-$54.1k / year
full-timejuniorretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using custom car haulers and complete paperwork. You'll make the car-buying process happier and more convenient for customers. This role offers performance-based pay progression every 90 days.
๐ฏ What You'll Do
- Deliver vehicles directly to customers' doors using custom car haulers
- Load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect car-hauler to ensure safe operation
๐ Requirements
- 2+ years of customer-facing experience
- Ability to lift and carry items up to 50 lbs
- Valid driver's license with clean driving record
- Ability to obtain a Notary Public within 90 days
โจ Nice to Have
- Prior experience with vehicle delivery or logistics
- Knowledge of DMV title and registration processes
- Bilingual skills
๐ Benefits & Perks
- ๐ฉบ 100% Company Paid Healthcare Premiums plus dental and vision
- ๐๏ธ Generous Paid Time Off (13 days first year, increases to 20)
- ๐ Tuition Reimbursement for bachelor's degrees
- ๐ฐ 401(k) with Carvana match and Employee Stock Purchase Plan
- ๐ Performance-Based Pay Progression every 90 days
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Online Applicationยท 15 min
- 2Phone Screenยท 20 min
- 3In-Person Interviewยท 30 min
๐ฉ Heads Up
- Requires availability 7 days a week with rotating days off
- Must obtain Notary and possibly other licenses within 90 days
- Physically demanding role with heavy lifting and outdoor conditions
0 0 0