💼 About This Role

You'll lead a team of analysts and specialists, ensuring excellent delivery and client relationships. You will manage projects, delegate tasks, and act as the main daily client contact, driving improvement and innovation. This role offers the chance to shape a collaborative culture at a global digital-first agency.

🎯 What You'll Do

• Manage operational health and daily success of client portfolio
• Lead performance and planning meetings with clients
• Delegate activities ensuring SLAs and deadlines are met
• Mentor and develop a team of analysts and specialists

📋 Requirements

• Communication: Clear, assertive, and empathetic
• Team Leadership: Ability to lead, motivate, and organize a team
• Project Management: Strong organization, planning, and prioritization
• Stakeholder Management: Ability to manage client relationships

✨ Nice to Have

• Experience with people development and feedback
• Conflict resolution skills
• Experience in digital marketing or agency environment

🎁 Benefits & Perks

• 🤝 Collaborative Culture: Positive and supportive team environment
• 📈 Career Development: Opportunities for growth and mentoring
• 🌍 Global Agency: Work with a leading digital-first company
• 🏆 Industry Recognition: Join an award-winning team

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 45 min