💼 About This Role

You'll lead customer onboarding and data integration for Unwrap.ai, helping companies like Lyft and DoorDash understand their users. You'll own the first experience with the platform, building out instances to achieve customer goals while enabling the Sales team to close more deals.

🎯 What You'll Do

• Lead customer onboarding and data integration
• Build out customer Unwrap instances
• Collaborate with Sales to close deals
• Troubleshoot issues and provide structured support

📋 Requirements

• 1+ year in a customer-facing role
• Experience at SaaS startup or top consulting firm
• Aptitude in structured troubleshooting of software
• Strong communication skills for varied audiences

✨ Nice to Have

• Experience with NLP or feedback analysis tools
• Startup experience in a technical sales role

🎁 Benefits & Perks

• 💰 Competitive salary with equity
• 📈 Ground floor impact at Series-A startup
• 🚀 Rapid career advancement potential
• 🖥️ Hybrid work in Santa Barbara

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3On-site / Final Round· 90 min