🛠 Tech Stack

💼 About This Role

You'll define Replicant's long-term product and AI strategy for autonomous customer service, driving execution across multiple teams. You'll balance long-term technical bets with iterative delivery, staying at the frontier of LLMs and voice AI. This role offers the chance to shape a category-defining platform used by Fortune 500 companies.

🎯 What You'll Do

• Define multi-team product and AI strategy
• Lead cross-functional initiatives with measurable impact
• Conduct customer and market research weekly
• Establish and own company-wide product metrics

📋 Requirements

• 8+ years of product management experience
• Deep technical fluency in AI/ML
• Track record of owning large ambiguous problems
• Exceptional communication and storytelling skills

✨ Nice to Have

• Experience with voice AI or real-time conversational systems
• Background in contact center technology or B2B SaaS
• Coding proficiency for prototype building

🎁 Benefits & Perks

• 🌴 Company-wide offsites and team gatherings
• 🖥️ Tech & learning stipend for conferences and courses
• 🏋️ Health & wellness with flexible vacations and paid sabbatical
• 💸 Competitive salaries and equity with upside