🛠 Tech Stack

💼 About This Role

You'll be the first point of contact for customers using our web-based app, resolving issues and gathering feedback. You'll make a personal connection with each user while troubleshooting logins, data, and platform performance. This role is key to improving both customer experience and our product.

🎯 What You'll Do

• Resolve login, data, and platform performance issues
• Guide users on using Remine platforms
• Document and escalate complex technical issues
• Handle incoming help requests via email, phone, and chat

📋 Requirements

• 1-2 years of experience in a customer-facing role
• Excellent written and verbal communication skills
• Tech-savvy and analytical mindset
• Solid understanding of the real-estate industry